Privacy Policy

About This Policy

Steam Pro Carpet & Upholstery Cleaning Ltd. operates this website and provides carpet, upholstery, and related cleaning services. This policy applies to website visits and quote or contact requests submitted through the site.

Information We Collect

We collect the information you choose to submit through a quote or contact form or otherwise provide when you contact us. This may include your contact details, selected service, and any information you include in your message.

The website may also record limited technical metadata associated with a submission or visit, such as browser and operating-system information, referral source, and page or performance data used to deliver, protect, troubleshoot, and improve the site.

How We Use Information

We use information to respond to inquiries, prepare quotes, communicate about requested services, schedule or provide services, maintain appropriate business records, and operate, protect, troubleshoot, and improve the website.

Cookies

The public website does not currently use cookies. If this changes, this policy should be updated to describe the change.

Service Providers And Disclosure

We may use service providers to host the website, process and store form submissions, deliver email, and support website security and performance. These providers receive information only as needed to perform services for us.

We may also disclose information where required by law or where reasonably necessary to protect rights, safety, property, or the website.

Retention

We keep personal information only as long as reasonably needed for the purposes described above and for applicable business, accounting, insurance, or legal needs. The website does not currently apply an automatic deletion period to saved form submissions.

Safeguards

We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may ask about personal information we hold about you or request a correction or deletion, subject to information we need to retain for legitimate business or legal reasons. You may also withdraw consent for future use where applicable.

Contact Us

Contact us with privacy questions or requests:

Steam Pro Carpet & Upholstery Cleaning Ltd.

Changes To This Policy

We may update this policy when our website or information practices change. The date above shows when it was last updated.